FAQ
How Can We Help You?
"Welcome to the Boisabi Resort Help Center. To make your planning as smooth as your upcoming stay, we have gathered answers to the questions our guests ask most. From room amenities and booking policies to dining options and local experiences, everything you need to know to design your perfect getaway is right here. If you cannot find what you are looking for, our team is always just a quick call away."
Frequently asked questions
Absolutely! Our Kids’ Club offers a safe and enjoyable environment where children can learn, play, and make new friends. Families can also enjoy child care services, dedicated family pools, and guided outdoor adventures tailored for young explorers
Whether you prefer a fine dining experience, a relaxing meal in our cozy cottage lounges, or the comfort of in-room dining, our resort offers something for every taste. Savor delicious local and international flavors prepared with passion by our experienced chefs
Yes! We specialize in creating unforgettable weddings and private events. From venue styling and customized menus to entertainment and flawless event coordination, our dedicated team ensures every detail is thoughtfully planned for your special occasion
Yes! Enjoy a variety of adventures, including snorkeling, boating, kayaking, waterfall and Jhiri path, guided hiking, cultural experiences, tribal village visits, and relaxing sunset cruises
Yes, we offer early check-in and late check-out options based on availability. Please contact our front desk or concierge team in advance to arrange these services, or request during your booking for the best chance of availability.
Booking your stay is simple. Choose your preferred room, select your check-in and check-out dates, provide your details, and confirm your reservation through our online booking system. You can also contact our team by phone or email for personalized assistance
Yes, you can modify or cancel your reservation, subject to our booking and cancellation policy. Please contact our reservations team as early as possible, and we’ll be happy to assist you.
Our cancellation and refund policy depends on the type of booking and the notice period before your arrival. Eligible cancellations may qualify for a full or partial refund. Please review our booking terms or contact our reservations team for specific details
Guests must present a valid ID (NID, passport, driving license, or student card) along with their booking confirmation at check-in. International guests may require a valid passport, Travel permit from DC office and necessary permissions as per local regulations
Yes, a 50% advance payment is required to confirm your booking. The remaining balance can be paid during check-in or as per our payment terms.
Yes, we offer special promotions and seasonal discounts throughout the year. Guests can enjoy exclusive savings of 20%–30% on selected rooms and packages. Stay updated with our latest offers for the best deals
No, there is no complimentary meal included in the daily package for registered guests. Guests must purchase a food package.
Yes, we can arrange private shuttle transport for an additional fee. Please request this service at least 24 hours before your arrival